General

  1. I have a blog already, will I retain all my old posts if I install your theme?

    Absolutely! By uploading a new theme, you’re only changing the look of it. All the content stays there. You’ll also keep all the gadgets and the default template gadgets will be added as well.

  2. How will I know if my blog is WordPress.com or WordPress.org?

    Go to your WordPress dashboard. If the address of the page in your browser starts with https://wordpress.com it means you’re on WordPress.com.

    You can also go to Appearance/Themes and click Add New button on top. If there’s a button that says Upload Theme on top of this page, it means you can upload and install any custom theme to your WordPress.

  3. Can I customize my theme with additional gadgets/plugins/CSS code etc.?

    Yes, you can add/change things to your site along the way.
    Sadly, we can not offer support for HTML/CSS styling and functionality modifications done by user/third party and we are not liable for any potential damages caused by such changes.
    If you would like our help with customizing some elements of your theme, please contact us for more information.

  4. Do you offer custom website/blog design?

    We are pretty busy recently, so we take limited number of custom projects per year only. Visit our second website (www.mlekoshi.com) or contact us at hello@mlekoshi.com for more details.

  5. What type of payments do you accept?

    We accept PayPal payments only.
    It’s a quick, easy and safe way for both buyer and seller. You can pay via credit card, debit card or e-check.

    NOTE: For EU customers that are not VAT registered additional fee may apply.

  6. Can I use your theme for WordPress.com?

    Unfortunately not.
    If your blog is hosted through WordPress.com, you won’t be able to install our theme, as WordPress.com does not support custom themes.

Theme Set Up

  1. How do I install the theme myself?

    All our themes come with easy, step-by-step guide of how to do it yourself. Simply follow the instructions and you’ll see that it won’t take more than a few minutes to set it up. Additionally, we’re here to assist you whenever you have any trouble.
    We also offer an installation service, if you’d rather have someone do it for you. Let us know and we will take care of everything.

  2. I tried uploading the template and it says that there is an error. Was the package incomplete?

    Before you upload the theme to your Blogger or WordPress blog, make sure that:

    • you’ve unzipped the downloaded zip file
    • the theme is compatible with the platform you are using

    If you are still having trouble – contact us.

  3. I bought your template and tried to install it myself, but I'd rather have someone do it. Can I still purchase Installation service?

    Of course, you can purchase the installation service anytime. Let us know and we will take care of everything.

  4. How can I upload my own logo or header image?

    Please, refer to the proper section on the Instructions page where we provide simple directions for how to do this.
    If you are still having trouble – contact us.

  5. How do you load the picture into the "About me" section?

    BLOGGER

    The photo in “About me” section is taken from your Blogger account. To change it on the blog you need to change it there. Also, your profile needs to be set to public for this to work.

    WORDPRESS

    If it’s not stated otherwise in your theme’s manual, you can set up your profile picture by going to Appearance/Widgets in your WordPress dashboard and editing the Profile or About Me widget in the sidebar area.

    TIP: For best results, try to make your photo square.

  6. How can I add my social media links?

    Please refer to the proper section on the Instructions page where you’ll find detailed info on how to install your social icons/links.
    If you are still having trouble – contact us.

Compatibility

  1. What platforms do you design for?

    Our themes are available for sites hosted through Blogger and WordPress (self-hosted only) platform. We do not design for WordPress.com as it does not support custom themes. Prior to purchase, make sure that the theme is compatible with the platform you are using.

  2. What browsers are your templates compatible with?

    We are focused on providing modern solutions according to the latest technology and design trends. We test our designs in all current versions of most popular desktop browsers. Your theme will be compatible with latest versions of:

    • Google Chrome
    • Safari
    • Microsoft Internet Explorer
    • Mozilla Firefox

    If you need older browsers compatibility, you’ll be billed at our hourly rate for additional time spent on testing and development work.

  3. Are your themes mobile responsive?

    We design our themes with mobile devices in mind. All designs are mobile-ready and adapt automatically to different browser sizes. They were tested to run smoothly on iPads, iPhones and other mobile devices.

Theme Customization

  1. What parts of the theme can be customized?

    Actually, most of the theme’s look can be adjusted according to your liking.

    You can:

    • Change colors
    • Change/add fonts
    • Change background (color or pattern)
    • Add/remove sidebar gadgets
    • Change the width of post/sidebar area
    • Upload your own logo/header image
    • Choose from variety of default social media icons
  2. Can I display my Instagram pictures instead of the Pinterest feed ?

    Yes, you have complete control over your gadgets in the sidebar after the installation.

    BLOGGER
    You will find instructions about how to add both Pinterest and Instagram feeds to your sidebar in your manual.

    WORDPRESS
    Some of our themes include a dedicated Instagram feed. In that case, check the manual for instructions on how to use it. Apart from that, there are plenty of Instagram gadgets in the plugin repository that you can use on your sidebar or on some other places in your theme. Here’s one example: https://wordpress.org/plugins/instagram-feed/

  3. Can I make the post or sidebar wider or if it's a fixed width?

    The widths are adjustable – you can make the post and/or sidebar area as wide as you like.

  4. What the background can be changed to?

    The background can be changed to a plain color of your liking or you can upload your own pattern/image to replace the current one.

  5. Is it possible to add drop down menus to the pages ?

    That depends on a template. Check with your manual first and if it doesn’t support drop down menu contact us and we’ll figure something out.

  6. Can I replace the template's header with my logo?

    Yes, definitely! You can upload your own header/logo image to all of our themes.

    BLOGGER
    It’s done using a Blogger functionality in the dashboard Layout page by clicking on a Header box and uploading your image there.

    WORDPRESS
    You can edit your header image on your theme’s settings page. You can use an image as a blog title or as a background to the title.

  7. Can I add a tag line under the blog's title?

    Yes – all our themes have a tagline ready, it’s just not visible on all demos.

Issues and Support

  1. Do you offer technical support?

    Our themes come with basic technical support. For 72 hours after purchase, we’ll be happy to answer any basic troubleshooting questions that may arise during the set up process. In case you need further or more complex technical assistance, we offer Custom Support package – contact us for more details.
    We also recommend that you refer to our FAQ and Instructions section as you’ll find answers to many basic questions there.

  2. What is covered within your basic technical support?

    We’ll be happy to assist you with:

    • Answering any basic troubleshooting questions that may arise during the set up process
    • Installing one of our themes (if you’ve purchased the installation service)
    • Setting up the theme to look and function like the demo version (if you’ve purchased the installation service)
    • Potential bug fixes

    Basic support doesn’t include help with:

    • Web host administration
    • Installation/configuration of the WordPress platform itself
    • Answering general WordPress/Blogger questions
    • Third party plugins and potential incompatibilities with our theme
    • Theme customization

    If you need help with:

    • Theme customization
    • Third party plugins and potential incompatibilities with our theme
    • Issues caused by customizations or modifications made by user/third party

    you’ll need to purchase our Custom Support package – contact us for more details.

  3. I tried uploading the template and it says that there is an error. Was the package incomplete?

    Before you upload the theme to your Blogger or WordPress blog, make sure that:

    • you’ve unzipped the downloaded zip file
    • the theme is compatible with the platform you are using

    If you are still having trouble – contact us.

  4. My profile picture on Blogger started to look blurry, is there something wrong with the template?

    Blogger introduced a small change in the way the profile pictures are displayed. Here’s a short post about how to fix it.

Custom Installation

  1. What is covered within the installation service?

    Basic installation service includes:

    • Installing one of our themes on your web host (WordPress) or Blogger platform
    • Setting up the theme to look and function like the demo version
    • Answering any basic troubleshooting questions that may arise before you fully familiarise with your new theme (for 72 hours after the design is installed)

    For advanced customization, we offer Custom Service packages – contact us for more details.

  2. What is your typical turnaround time for installation?

    If you’ve provided all required information, whole process usually takes no more than 48 hours. To avoid any delays in case of many requests, we reserve up to 72 hours for the installation service. Installations are performed on business days (mo-fri) only.

  3. I've purchased the installation service. What do you need from me?

    To proceed with the installation we need you to have hosting setup (WordPress platform only) and the following:

    BLOGGER

    • Login/password to Blogger account and a phone number for verification
    • Your blog’s title and tagline
    • In case you have more than one blog on your account – let us know which one you want the template to be installed on
    • Links to social media pages that you want the icons link to
    • Link to Pinterest/Instagram account that you want to showcase in the sidebar
    • Text for the”about me” section below the photo
    • List of pages you want us to set up (up to 5)
    • Order of the sidebar widgets – i.e. photo, about me, social media links, links to pages, blog archive, etc.

    WORDPRESS

    • Website address and login/password to WordPress
    • Your blog’s title and tagline
    • Links to social media pages that you want the icons link to
    • Link to Pinterest/Instagram account that you want to showcase in the sidebar
    • Text for the “about me” section below the photo
    • A photo for the”about me” section
    • List of pages you want us to set up (up to 5)
    • Order of the sidebar widgets – i.e. photo, about me, social media links, links to pages, blog archive, etc.

     

  4. Can you install my theme purchased somewhere else?

    Sadly, we don’t offer installation service for themes that are not purchased from us.

Terms & Conditions

  1. What is your refund policy?

    Due to the nature of the digital product, all sales are final and refunds/exchanges are not given on themes that have been already downloaded.

    Before placing an order, make sure that the theme is compatible with the platform you are using (Blogger or self-hosted WordPress.org). Please contact us in case of any doubts.

  2. Can I remove the footer credits?

    By purchasing our theme, you are agreeing to our Terms and Conditions.
    You may not remove the footer credit linking to our site as long as you keep on using the theme. Doing otherwise is a violation of our copyrights and we reserve the right to request putting it back/removal of the theme.
    In case you need to remove the credit, contact us to discuss the additional cost of removal.